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Frequently Asked Questions

What is your shipping Policy?

I package and send my artwork via ground shipping within 5-7 business days from receipt of your order. I do ship Internationally, but please contact me in advance for the pricing. 

What is your Policy on Returns/Exchanges/Refunds? 

I want you to be happy with your purchase so I'm happy to accept returns and issue a refund but you'll need to alert me and ship the artwork back to me within 7 days in the same condition it was when I sent it to you. In this case I do not reimburse for the return shipping process. Any damages incurred during shipping must be accompanied by photo documentation in order to properly file a claim. Only in that case I will cover the return shipping.

How can I keep up with your new work?

The best way to keep up with my new work is to follow me on Instagram and Facebook at mary.kinzelberg. There I regularly post my newest art and often my works in progress and welcome you to interact with me through those channels.

Do you offer studio visits or tours?

Absolutely! I love welcoming art enthusiasts, potential buyers and designers to my indoor and outdoor studios in Pacific Palisades. Feel free to contact me with a request to arrange this.

Where can I see your art besides online and at your studio?

A number of my paintings are on display throughout the luxurious Spa on Rodeo in Beverly Hills, CA. They'd be happy to have you come in to see my art and experience incredible spa treatments at the same time.

Do you do commissions or custom paintings?

Yes. I love to! I enjoy creating custom pieces to fit the needs of a particular space. I can also replicate any of my paintings that have been sold or are not for sale or reverse from color to black and white vice versa. 

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Holiday 2018 Giveaway

Holiday 2018 Giveaway Contest Update -- WE HAVE A WINNER!!!

Thank you to everyone who participated. I'm excited to announce that one super savvy art fan guessed EXACTLY how many admission tickets were used in creating the texture for this original 14x11x1.5 inch photo memory painting and won it for himself! (The answer was 60, by the way.)

 The contest is now closed but you can join our email list and be notified about more contests coming in 2019.

 

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Contest ended at midnight Pacific Time on New Years Eve (12/31/18).